Just wanted to note that the service we have received from your company that started from communication via email to our arrival at Nadi International airport to the Tuesday 6pm transfer by van to our hotel by driver Sica (? registration plate LH957) was outstanding customer service. Sica had excellent communication skills providing us with valuable information along the way. He also was kind enough to support us by making a short stop off for water for our children and supplies. Sica’s driving skills on dusk and at night was excellent making us feel safe throughout our journey to the Shangri-La Hotel. We do hope that Sica, Siti and Kolora supervisors and managers can recognise this message and the outstanding service of your staff.
Vinaka Kolora, We really appreciate you looking after these clients so well. We were not aware of their hearing difficulties, otherwise we would have pre-warned you so you could prepare for their arrival. Thanks again for taking such good care of our client.
Farid Hacene, National Sales & Marketing Manager Island Escapes
Thank you, as always, for such professional and prompt service for our transfers.
Mia Martel, Pacific Police Department program regional international operations Australian federal police
I would like to thank all the staff at Pacific Destinations for our smooth transition from Nadi airport to Port Denarau and return. On our return we had some hours to fill in and for a small fee we were able to see a bit of Nadi. Our driver THOMAS was very helpful in showing us around. The staff at the airport were very welcoming and efficient. As this was our first trip to FIJI we are planning to come back soon.
On Friday my husband, daughter and myself had a transfer from the Hilton to the Airport. I want to compliment Raj our driver for his dedication and who gave us amazing customer service. Raj arrived right on time and the whole time he was friendly and offered great travel tips for Fiji. Our hotel knew we had a pick up with Pacific Destination but placed us into a different company car, if it wasn’t for Raj being on time and shouting our name we would have had to pay again for transfers to the airport. Raj showed a commitment to great customer service and I will be sure to be using Pacific Destinations again.
Karolina & Abdullah Choudhari
I would like to extend my thanks and gratitude to you and your team for making my job with the transfers as seamless as possible. I didn’t hear of anyone having any issues and I found it very easy to work with you, considering we had some last-minute changes. I would not hesitate in recommending your company to anyone needing transfers, especially for large groups. Jennie Flaski
PharmaCare Laboratories Pty Ltd
We recently travelled to Fiji and stayed at the Westin resort on Denarau Island, departing on 15th July. Our travel agent booked airport private airport transfers through your company. Both drivers were exceptionally courteous and friendly. However, a real stand out was "Roneel" our departure transfer driver. He was fantastic!!! Not only friendly and efficient but also knowledgeable about the sights on the drive to the airport. It felt more like a guided tour than a simple airport transfer. He should be congratulated as an exceptional employee of your company.
Damon Smith & Ann Hoy